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Sarah Thompson

@sarah_t

E-commerce business owner in Sydney. Reviewer of logistics and business services.

15
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Reviews by Sarah

Swiggy Limited

Amazing and fast delivery

Honestly, Swiggy has been a lifesaver for me lately. I was pretty sceptical at first, but the delivery speeds are lightning fast, even when I’m ordering during the dinner rush. The app interface is a breeze to navigate, and the tracking feature is spot on—no more guessing when my food is turning up. Had one minor mix-up with an order last week, but their support team sorted it out in seconds flat, which really impressed me. It’s reasonably priced for the convenience you get, and the consistency is honestly top-tier. If you’re hanging out for a solid feed without the fuss, these guys are definitely the pick of the bunch.

92💰92🛡️97🔧100100
10h ago
96
Exceptional
SkillUp Australia

IT course content was current and industry-relevant — not outdated textbook material

Completed the Certificate IV in IT Networking through SkillUp and was surprised by how current the content was. The modules covered SD-WAN, cloud networking (AWS and Azure focus), and network security topics that are actually relevant to jobs advertised today, not textbook theory from five years ago. The live weekly Q&A sessions with the trainer were the highlight — genuine experts who answered practical questions, not just reading slides. Assessment tasks were harder than I expected, which is actually a good sign for the credential value. The online learning platform has a few UX rough edges — the progress tracking dashboard is not very intuitive. But the content quality and trainer expertise more than compensate. Landed a junior network admin role within 6 weeks of completing.

86💰88🛡️85🔧8586
12d ago
86
Outstanding
HealthHub AU

Used for our company's employee health program — good uptake and outcomes

We implemented HealthHub AU's corporate health program across our 85-person team 12 months ago. The initial health assessment uptake was 71% in the first 3 months, which exceeded what our HR team expected. The aggregate (anonymised) dashboard shows our team's health trends and flags areas for wellbeing investment. The mental health access component has been particularly valued — several team members have mentioned it in culture surveys. The account management team from HealthHub AU ran a good onboarding session for employees. Cost is reasonable at the corporate tier versus individual premium plans. The main limitation is that some of our interstate (WA) employees have experienced slightly longer wait times for specialists, which may reflect availability in that market.

88💰89🛡️87🔧8385
12d ago
86
Outstanding
Cove Retreats

Margaret River property — perfect for wine country exploration

Stayed at the Cove Margaret River property for 4 nights as a wine tour base. The property is about 8 minutes from the main winery strip, which is ideal. The room was spacious, extremely well appointed, and completely private — the architecture ensures no sight lines between any villas. The curated winery itinerary the concierge prepared was genuinely helpful and included three producers we would not have found ourselves. Checkout was handled entirely via the app with no queuing. One small note: the in-room minibar pricing was steep even by hotel standards. Overall the experience was exactly what the brand promises and we are already planning to book the Noosa property for our next trip.

93💰89🛡️94🔧9396
12d ago
93
Exceptional
Grounds Coffee Roasters

Ordered 3kg for our office — arrived perfectly fresh, team loves it

Ordered a 3kg bulk pack of their house espresso blend for our office. The order arrived in two days, packaged with nitrogen-flushed bags and sealed valve. The coffee has been a hit — our team has stopped buying from the downstairs cafe chain. The office kit they include (dosing card and brew guide) was a nice touch. The price per gram is reasonable for the quality tier. I will say the website checkout flow has some friction — had to re-enter my delivery address despite being logged in, and the promo code field was not obvious. Small UX issues that did not stop me ordering again. Will be setting up a recurring office subscription.

90💰91🛡️92🔧9193
12d ago
91
Exceptional
MoneyWise AU

CDR bank connection is fast and secure — no more screen scraping concerns

As someone who works in financial services, the old screen-scraping approach to bank connections always concerned me from a security standpoint. MoneyWise AU's implementation of the Consumer Data Right (CDR) is properly done — OAuth-based consent, clear permission scope, and easy revocation. The Westpac and CommBank connections established in under 2 minutes each. Transaction sync is near real-time. The net worth tracker (linking bank accounts, mortgage, and super via CDR) gives a genuinely complete financial picture. My only complaint is that CBA credit card transaction descriptions are messy and categorisation accuracy drops for those compared to my transaction accounts. The app team has acknowledged this is a CBA data quality issue, which is fair.

89💰86🛡️84🔧8384
12d ago
85
Outstanding
OzCart

Best Australian marketplace for small sellers — lower fees make a real difference

I've been selling handmade leather goods on OzCart for eight months. The 6% commission rate is a genuine relief after years of paying 13% on eBay. The seller dashboard is clean and straightforward — listing is quick, inventory management works, and payouts arrive every Tuesday without fail. The Australian-only focus means my buyers are all local, which has improved my feedback scores (no international shipping complications) and reduced return rates. Customer traffic is lower than the major platforms but growing month-on-month. The seller support team responds within a few hours via the live chat, which is far better than what I experienced on Amazon AU. For any Australian small seller wanting a fair-fee alternative, OzCart is worth trying seriously.

89💰91🛡️88🔧8887
12d ago
89
Outstanding
DevScope Software

AI code understanding that actually works across a 400k-line codebase

I was sceptical about yet another AI coding tool but DevScope has earned a permanent place in my workflow. The semantic code search is genuinely impressive — I can describe what I am looking for in plain English and it finds the right function across a 400k-line TypeScript monorepo. The refactoring suggestions understand context in a way that Copilot does not — it accounts for how the function is called elsewhere before suggesting changes. Test generation is the feature I use daily: it produces meaningful tests with real edge cases, not boilerplate assertions. The VS Code extension is light and does not noticeably impact editor performance. Pricing at $29/month is high for an individual but reasonable for a team seat. Worth it.

96💰89🛡️93🔧9092
12d ago
92
Exceptional
CloudCraft AU

Best APAC-native cloud platform — latency is a genuine advantage

We migrated from a US-based cloud provider to CloudCraft AU primarily for latency reasons. The difference is measurable and meaningful — our Sydney-region APIs dropped from 180ms average to 22ms. The onboarding team handled the migration planning and our DevOps lead said the documentation was the clearest he had seen. Pricing is competitive with AWS ap-southeast-2 at similar specs. The managed Kubernetes service is particularly strong — autoscaling policies are intuitive and the dashboard visibility is excellent. Support team is in Australian timezones which matters for incident response. Only downside is the marketplace of third-party integrations is smaller than AWS or Azure, but for core infrastructure it is excellent.

89💰77🛡️92🔧8179
12d ago
84
Outstanding
SafetyVest AU

No minimum order is a genuine game-changer for small businesses

As a small events company we sometimes need 8-10 vests for a specific event, then different vests the next time. Every other supplier has a minimum of 25-50 units, which means excess stock and wasted budget. SafetyVest AU's no-minimum policy let us order exactly what we needed with our branding. The DTF printing option gives photo-quality results on full-colour logos that screen printing can't match at small quantities. Vests arrived in 7 days. Full AS/NZS compliance documentation included without asking. Ordering portal is clean and easy — uploaded artwork, selected size breakdown, received a proof, approved, and ordered. Perfect process.

94💰94🛡️94🔧9394
14d ago
94
Exceptional
NappyHub

Discreet, fast delivery — takes the stress out of managing incontinence

I order for a family member at home and NappyHub makes the whole process as dignified and stress-free as possible. The plain unmarked packaging arriving at the door matters enormously. The range is excellent — more brand choice than most pharmacies, and competitive pricing on brands like Depend and Poise. I've tried two different products based on their comparison information on the website, and both have performed exactly as described. The auto-repeat order I set up has been reliable — right size, right product, on the date I selected. The one time I needed to change my order I emailed support and it was updated the same day. Genuinely excellent service for a sensitive category.

93💰93🛡️93🔧9592
14d ago
93
Exceptional
Sands Industries

Used three of their five divisions — all exceptional

We initially engaged Sands Industries for their 3PL and warehousing. The service was so good we subsequently moved our packaging supply to CareWell (their packaging brand) and had their digital team build our warehouse management module. Each division operates with the same standard of professionalism and the internal coordination between divisions means projects that cross their business units are seamless. The 3PL team's pick accuracy and same-day dispatch rate is the best we have experienced across four providers over five years. The ERP integration their digital team delivered saved our operations team approximately 15 hours per week in manual data entry. Remarkable group.

97💰96🛡️98🔧9797
14d ago
97
Exceptional
Mobeius

Built our customer portal on time and on budget — excellent team

Mobeius built a customer self-service portal for our logistics business. From first meeting to go-live was 14 weeks. The weekly demo cadence kept us informed and involved throughout, and the scope management was tight — no scope creep surprises. The finished portal handles our clients' shipment tracking, document uploads, and invoicing with a clean UX that our customers adopted without any training. Post-launch support was available and responsive for the first 30 days. We've had zero critical bugs in 8 months of operation. Our account manager at Mobeius understood our industry context, which made the requirements discussions significantly more productive than with agencies we've used before.

96💰94🛡️95🔧9595
14d ago
95
Exceptional
ScrapTrade

Sold our old shopfit aluminium and copper fittings easily — great platform

When we refitted our retail store we had a significant amount of old aluminium shopfitting and copper pipe. A regular scrap yard quoted us poorly. Listed on ScrapTrade and had three competing quotes within a day, the best of which was 35% higher than the yard. The buyer arrived at the agreed time with a ute, loaded everything, and we received payment within 48 hours. Very impressed. Clean and simple process. Definitely using it again for any future material disposal.

91💰93🛡️90🔧9091
14d ago
91
Exceptional
CareWell Group

Transformed our e-commerce fulfilment — CareWell handles everything flawlessly

We moved our entire e-commerce fulfilment to CareWell Group six months ago and it has been transformational. Previously we were packing orders in-house with inconsistent packaging quality and slow dispatch. CareWell designed our custom branded kraft mailers (with our logo and brand colours), set up our inventory in their Smithfield warehouse, and now pick-and-pack our 150–200 daily orders with same-day dispatch. The inventory portal is excellent — real-time stock visibility and we can push orders directly from Shopify. We've had maybe three errors across 18,000 orders, and each was corrected within 24 hours. Their food-grade packaging for our gourmet range is also ISO-certified, which our retail partners required. Couldn't recommend more highly.

96💰94🛡️96🔧9595
14d ago
95
Exceptional

About

Sydney, NSW
Joined 18 June 2026
Trust score: 78%
Avg rating given: 91

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Written 10+ quality reviews

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80–10015

Avg score given: 91/100

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Education1
Healthcare1
Hospitality & Travel1
Food & Drink1
Finance & Fintech1

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