About Airbnb Australia
Airbnb connects travellers with unique accommodation across Australia — from beachfront beach houses to inner-city apartments and rural farm stays. With 200,000+ listings across the country, it's the go-to platform for Australians seeking authentic travel experiences.
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What customers say
Aggregated from 3 reviews
What people love
Common complaints
Most mentioned topics
Luke M.
Melbourne, VIC
“Mixed bag — great stays and one really bad one”
50 Airbnb stays over 5 years. Most have been excellent — unique places you'd never find in a hotel. But I've had one nightmare: a property that looked nothing like the photos and a host who was unreachable. Airbnb support took 3 days to resolve it and the refund process was frustrating. The platform is generally great but customer service for issues is a weak spot. Superhost properties have never let me down.
Others also mentioned:
RatingHub Admin
Sydney, NSW
“Found an incredible beach house in Noosa — total game-changer”
Used Airbnb to book a beachfront house in Noosa for a week with 6 friends. The house was exactly as described, immaculately clean, and had a pool. The Airbnb platform made it easy — the host was responsive within minutes. Total cost split 6 ways was genuinely cheaper than a hotel and infinitely more comfortable. Have now used Airbnb for 15+ trips across Australia.
Others also mentioned:
Sarah B.
Brisbane, QLD
“Perfect for solo travel in regional Australia”
Used Airbnb to explore the Hunter Valley wine region — stayed in a cottage on a vineyard that no hotel chain could ever offer. The host did a cheese and wine tasting on arrival. Absolutely magical. For regional and rural Australia, Airbnb has completely changed travel — you can stay in places that didn't have any accommodation options 10 years ago. App is smooth and payments always processed correctly.
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