Health & Wellness Products Reviews

Wide product range, knowledgeable support — highly recommend for NDIS clients

I work as a disability support coordinator and have recommended NappyHub to several NDIS participants who require incontinence products. The range covers light, moderate, and heavy needs across brands that are NDIS consumables-approved. The support team fielded detailed product questions from my clients with patience and accuracy. Delivery to regional NSW was within the timeframe quoted. The ABENA products they stock are particularly well-regarded among my clients with higher absorbency needs. Would suggest they add a product selection guide specifically for NDIS consumers as a useful resource, but the existing offering is very strong.

Discreet, fast delivery — takes the stress out of managing incontinence

I order for a family member at home and NappyHub makes the whole process as dignified and stress-free as possible. The plain unmarked packaging arriving at the door matters enormously. The range is excellent — more brand choice than most pharmacies, and competitive pricing on brands like Depend and Poise. I've tried two different products based on their comparison information on the website, and both have performed exactly as described. The auto-repeat order I set up has been reliable — right size, right product, on the date I selected. The one time I needed to change my order I emailed support and it was updated the same day. Genuinely excellent service for a sensitive category.

Bulk ordering for our aged care facility is seamless — residents love the product quality

I manage procurement for a 60-bed aged care facility and NappyHub has been our sole incontinence supplier for 18 months. The product range covers all our residents' needs from light pads through to overnight maximum-absorbency adult diapers. Bulk pricing is competitive with institutional suppliers we have previously used, and the ordering portal is simpler to use. Delivery is reliable — we have never had a stock-out since switching. The discreet plain packaging matters for residents' dignity when deliveries arrive. The MoliCare and TENA products they stock are the brands our nursing staff prefer. Customer service responded quickly when we needed to adjust a standing order. Very happy with the service.